Welcome to the FROM universe — You Are Not Alone, But You Are Trapped.

Shipping policy

Shipping Policy

Last updated: May 2026

All FROM Fandom products are made to order through our print-on-demand partner. Please read below to understand our production and shipping timelines.

Production Time

Every item is custom-printed after your order is placed. Production typically takes 3–7 business days before your order ships. This is separate from shipping time.

Shipping Times

Region Estimated Delivery
United States 5–10 business days
Europe 7–14 business days
Rest of World 10–20 business days

These are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive the email.

Customs & Import Duties

For international orders, customs fees and import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Undelivered Packages

If your package has not arrived within the estimated window, please first check your tracking link and contact your local postal service. If the package is confirmed lost, contact us at support@fromtvseries.shop and we will work to resolve the issue.

Contact Us

For shipping questions, email us at support@fromtvseries.shop.